- When you make a refund, in our system (PABAU) is not present invoice for refund. For that reason, in XERO integrations from refund is created CREDIT NOTE, with value of refund.
INVOICE with NUMBER 1000977 is the invoice number, and the CN-0223 is the NUMBER of the Credit Note, created by XERO system. Ref. for NUMBER CN-0223 is **REFUND**-Invoice no.1000977 is showing reference to invoice which will be refund.
This is the view from XERO System. When you open credit note you can click ADD Refund button, and refund of the invoice will be complete. Refund can be done, and with a value, less than a refund amount.
- Sync with PABAU, and creating of CREDIT NOTE can be done in two ways, one by clicking on XERO sync button from Finance->Account section, or automatically by PABAU CRON JOB.